We understand things come up and changes may be necessary.
There are several options:
- Reschedule to a new date
- Transfer your registration to a teammate
- Cancel your course
Rescheduling:
Partcipants may reschedule their registration to another date (pending availability).
Please request via the Change Request Form or email us: hello at dynamiclearninginc dot com at least 5 days in advance.
One date transfer permitted per registration.
Transfer/Substitution Policy:
Participants may transfer their registration to another individual.
The transfer must be requested at least 5 days prior to course date. Use the Change Request Form or email us: hello at dynamiclearninginc dot com.
Cancellation Deadline:
Registrants may cancel their registration up to 10 days prior to course dates.
Please submit cancellation requests via the Change Request Form or emailing us: hello at dynamiclearninginc dot com.
The email must include: participant name, email, course name, and date.
Refund:
Full refunds will be issued for cancellations made prior to the deadline (10 days or earlier from class date.)
Late Cancellation:
No refunds issued for cancellations received after the deadline.
No-Shows:
No refunds or transfers are issued for no-shows.
Course Changes/Cancellation by Provider:
Dynamic Learning Inc. reserves the right to cancel or reschedule the course. In the event of cancellation, registrants will receive a full refund. If the course is rescheduled, registrants will have the option to transfer their registration to the new date or receive a full refund.
Force Majeure:
Neither party is liable for cancellations due to events beyond their control, such as natural disasters, severe weather, illness of instructors, or civil disturbances. In such cases, participants will receive a full refund or an option to reschedule.
Payment and Refund Methods:
Refunds are issued via the original payment method. Credit card refunds are processed within 5-10 business days. Bank transfer refunds may take up to 15 business days.
Web-Based Training:
Web-based training purchases are non-refundable once access is granted. Subscriptions begin on the purchase date and cannot be deferred.
Contact Us:
Have more questions? Reach out to us via our Contact Form.
